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| Article #: 62 Date: 10/4/2011 |
| New way to submit a diagnostic log |
| Description |
| We have a new way to better assist you when you have a problem. If you open a support ticket, we can assist you better if you submit a diagnostic log by following these steps. |
| Details |
| Allow StormPowered to update to the latest version. Replicate your errorand then do the following. Select Menu>Help>Storm Eagle Studios>Send Diagnostics. Enter a brief (less than 1024 characters) description of the reason for the upload. Select “Yes” when prompted after the size of the upload has been calculated. |